Leads contacted in seconds
Forms from Meta, Google or your website trigger a text right away, and the conversation continues by text until they book.
For med spas and aesthetic clinics
Text back every new lead
Text back every new lead
in seconds, not hours
Front Desk replies to your ad leads, calls, texts and emails right away. It answers from your approved menu and books consultations while the lead is still interested.
Book a free auditReplies to ad leads in secondsNo medical advice, ever
Juniper Skin StudioSample business · replies any time
11:42 PM
Live assistant with fictional sample info. Try it like a customer would.
Speed to lead
You paid for the lead.
You paid for the lead.
Don't let it go cold.
Someone fills out your ad form at 9 PM, then fills out two more. The spa that replies first has the best shot at the consultation. Front Desk replies for you within seconds, any hour.
A lead fills out your Botox ad form
Your front desk went home at 7.
The assistant texts her within seconds
By name, about the treatment she asked about.
She asks about price and downtime
Price comes from your menu. Downtime goes to the provider at the consult.
Free consultation booked for Thursday
It's on your calendar, and you see it in your morning summary.
Do the math
What slow replies to ad leads cost you
Put in your own numbers. It takes 10 seconds and shows what goes to whoever answers first.
Left on the table each year
$0
Example numbers. Change them to yours, including repeat visits over a year.
What you get
Every lead gets a reply
Every lead gets a reply
while it's still warm
Your menu, your prices
It only quotes prices from your menu, and says final pricing is confirmed at the consultation.
Careful with health questions
No medical advice and no collecting health details by text. Reactions like severe swelling get a call 911 message and an alert to you.
A fuller calendar
It books consultations into your open times and sends you a summary each morning.
The spa that replies first books the consult.Reply first, every time.
How it works
Live in three steps, with no new software for your team
- 1
Send us your menu
Services, prices, policies and the questions clients ask most. You approve every line.
- 2
Connect your lead forms and phone
We connect your Meta, Google or website forms, and forward the calls you miss. Your number stays the same.
- 3
Watch consultations land
Your dashboard shows every lead, conversation and booking, and a summary arrives each morning.
Typical timeline: a free audit on day one, calls answered about 2 days later, and texting on once the US carriers approve your number, usually within 2 weeks.
How it compares
More than a message taker,
More than a message taker,
less than a new hire
| Feature | Front Desk | Typical answering service | Voicemail after hours |
|---|---|---|---|
| Replies to ad and website leads in seconds | Yes | Phone only | No |
| Quotes prices from your own menu | Yes | Reads a short script | No |
| Books consultations into your open times | Yes | Usually takes a message | No |
| Never gives medical advice | Yes | Depends on the agent | Not applicable |
| Answers texts, email and chat on weekends | Yes | Calls only | No |
| Every conversation saved word for word | Yes | Message notes | Recording only |
Answering services vary. This compares what most of them offer on a standard plan.
See it before you pay
Test it with the hardest questions
Test it with the hardest questions
your phone gets
On the audit call we load your real information, and you can ask it anything. Here's a sample from the demo.
Hi Maya, this is Sophia, the automated assistant for Juniper Skin Studio. Thanks for reaching out about Botox. I can answer questions or book your consultation right here. What day works best for you?
How much is it? And is there downtime?
Botox is $13 per unit, and your provider confirms the amount at a free consultation. Downtime is a great question for the provider, who'll go over it at your visit. Thursday at 4 PM is open. Want it?
Sample conversation with a fictional business.
What it will never do
- Give medical advice or promise results
- Ask for health history by text
- Quote a price that isn't on your menu
- Pretend to be a person
Trust and privacy
Built to be trusted
Built to be trusted
with your customers
Every word on record
Every call, text, email and chat is saved as a transcript in your dashboard, so you can see exactly what was said to each customer.
Only what you approve
It answers only from the information you approve, and your changes apply on the very next message. If something isn't in your info, it says your team will follow up.
Careful with health questions
No medical advice and no collecting health details by text. Health questions go to a provider, and reactions get a call 911 message and an alert to you.
Private by default
Only your team sees your conversations. We don't keep call audio, we don't sell personal information, and logins are protected with scrambled passwords.
Honest about being automated
It introduces itself as an automated assistant in its first reply, and anyone who asks for a person gets connected or a callback.
Texts that arrive
We register your texting with the US carriers, so your messages reach customers instead of getting filtered as spam.
Read our privacy policy and terms.
Who sets it up
A real person builds it,
A real person builds it,
tests it and answers your calls
Front Desk is run by Ian Law, an Ohio State student in Columbus who also works with businesses in the Bay Area. Ian sets up every client personally: he loads your information line by line, tests your line before it goes live, and checks every client's dashboard for anything that needs fixing. You get his direct number, not a ticket queue.
- Setup done for you, with every line approved by you
- Calls usually live about 2 days after your audit
- We reply to audit requests within one business day
FAQ
Questions owners ask us
Will I know every time someone calls?
Yes. The moment each call ends you get a text and an email saying who called, what they wanted and what the assistant did. You can switch it to a heads up when a call starts, or urgent calls only.
Is my customers' information safe?
Every conversation is saved as text in your private dashboard, and only your team can see it. We don't keep call audio, we don't sell personal information, and we don't use advertising or tracking cookies.
Which lead forms does it work with?
Meta and Google lead ads, your website form, and anything Zapier or Make can connect. Each new lead gets a text within seconds.
Is it okay to text leads?
Yes, when your form tells people they'll get a text. We'll help you with that wording during setup.
What about HIPAA?
The assistant doesn't ask for health details and sends health questions to your provider. If your practice is covered by HIPAA, tell us on the audit call so we can review what's needed before setup.
Does it answer calls too?
Yes. It picks up the calls you miss, answers questions out loud and books consultations. Anyone who asks for a person gets transferred to your phone.
Can I approve email replies first?
Yes. By default it drafts each email reply for you to approve in one click.
Do clients know it's automated?
Yes. It says it's an automated assistant in its first message.
What does it cost?
It depends on your lead volume. You get a flat quote on the audit call, and the audit is free.
Free audit
See it reply to your own leads in 20 minutes
We'll look at how fast your leads hear back now, then show the assistant texting a new lead about your own menu.
- Free 20 minute audit, by phone or video
- A live demo with your own information
- No contract to see it work