Privacy policy
Draft · last updated November 8, 2026. Have a lawyer review this before launch.
What we collect
- Demo requests: the name, email, company, unit count and note you send through our form.
- Conversations: calls, texts, emails and website chats that customers send to a business using Front Desk, the replies, and the phone number, email address or a random chat ID. Calls are transcribed to text; we don't keep audio recordings.
- Bookings and lead forms: the name, contact info and details a customer gives when booking, or when they fill out a business's lead form.
- Dashboard accounts: the email address and a hashed password for each business owner login.
How we use it
We use customer messages only to answer them on the business's behalf, book appointments, and show the business's team what needs follow up. We use audit requests only to contact you about an audit. We don't sell personal information.
Who processes it
Replies are written with Anthropic's Claude API. Calls and text messages go through Twilio, and email goes through Postmark. Each processes message content only to provide its service.
Cookies
We use two cookies: one keeps business owners signed in to their dashboard, and one remembers which of our industry pages you visited so the Home link takes you back to it. We don't use advertising or tracking cookies.
Your choices
Reply STOP to any text to stop messages. To see or delete information about you, email us and we'll handle it with the business you contacted.